Shaun and his team are called out by a landlady who found her property in a very bad state, with mess over the floors, graffiti on the walls and doors pulled off their hinges. Maxine and her daughter Jasmine encounter a mountain of cigarette butts while cleaning the house of a man whose life fell apart following the breakup of his marriage, while sisters Yvonne and Angela tackle a bedsit with an infestation of German cockroaches.