Micha and Crispin's beloved Bengal cat Loki has been hit by a car, while Faberge, an elderly Chinese crested dog with a fabulous wardrobe, is brought in by owners Julie and Suzanne after suffering seizures. Noel Fitzpatrick and the team also meet a deerhound called Willow, who has broken her neck, and with a high-risk operation to consider, her owners must decide whether to proceed.